TERMS AND CONDITIONS

These Terms and Conditions govern your use of the website finitivelogistics.com operated by Finitive Logistics. By accessing or using the Site, you agree to comply with these terms. If you do not agree, please refrain from using the Site.

  1. Services Provided
  2. Finitive Logistics offers refrigerated transportation, freight dispatch, and logistics management solutions. Service specifications and pricing may vary based on the client’s requirements.

  3. Client Responsibilities
  4. Clients are responsible for providing accurate shipping information and ensuring the cargo is properly packaged and labeled. In case of special handling requirements, clients must inform us in advance.

  5. Payment Terms
  6. Payments for services must be made according to the agreed plan. Late payments may result in additional fees or service suspension until dues are cleared.

  7. Liability
  8. Finitive Logistics takes every precaution to ensure timely and safe delivery. However, we are not liable for delays caused by force majeure events such as natural disasters, strikes, or unforeseen regulatory changes.

  9. Insurance
  10. Clients may opt for additional insurance coverage for high-value goods. While we ensure careful handling, insurance is recommended for added security.

  11. Cancellations and Refunds
  12. Cancellations must be made 24 hours prior to the scheduled pickup to avoid cancellation fees. Refunds for prepaid services are processed within 14 business days, subject to evaluation.

  13. Use and Privacy
  14. All client data provided during transactions will be handled according to our Privacy Policy. We commit to confidentiality and secure data handling practices.

  15. Governing Law
  16. These Terms and Conditions are governed by the laws of the state of New York, USA.

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